DISTRETTO 12 – general terms and conditions
These are the general terms and conditions of DISTRETTO12.com
These conditions will be applicable to all orders placed by the user with DISTRETTO12 through his webstore www.DISTRETTO12.com
By placing an order, will be accepted the applicability of these conditions of the contract between the user and DISTRETTO12.
These conditions explain the rights and obligations of the parties that apply to your order of products through the DISTRETTO12.com website
For this reason, it is important to read these conditions carefully; DISTRETTO12 recommends that you keep these conditions on your computer and / or print them and keep them archived.
Information about DISTRETTO 12
DISTRETTO12 is a brand owned by GRUPPO Y.L. srl.
DISTRETTO12 – GRUPPO Y.L. srl
P.zza M. D’Azeglio, 45
50121 Firenze – Italia
OPERATIVE OFFICES AND WAREHOUSE:
Via S. Leonardo da Porto Maurizio 37/1-37/2
59100 Prato – Italy
Tel: +39 05220.127.116.113
registered mail: firstname.lastname@example.org
Your personal data
In order to simplify the correct performance of the contract with DISTRETTO 12, it is important that you correctly provide all the requested data; You are responsible for the accuracy of the data provided.
Offer and contract
When you place an order through the DISTRETTO12 webstore, you will also enter into a contract with GRUPPO Y.L.
The contract is created as soon as DISTRETTO12 has sent a confirmation to the e-mail address provided by the user.
A contract referred to an offer which is a clear error, for example an unusually low price, is not binding for DISTRETTO12; If you have any doubts about the validity of an offer, please contact DISTRETTO12.
Price and payment
The price indicated on the webstore, when the order is placed, is the total price including all taxes, and, if applicable, the shipping costs.
You can settle your order with different payment methods as stated on the DISTRETTO12 webstore.
Order processing and shipping
DISTRETTO12 will do our utmost to process and deliver your order as quickly as possible at the receipt of the full payment.
Orders would be delivered to the shipping address indicated within 48 working hours from the payment receipt (72 working hours for the islands); Delivery times are purely indicative.
External factors, such as our availability, as well as the payment and the means of transport selected, may affect the delivery timing.
The property of the ordered items will be transferred to you at the receipt of the full payment by DISTRETTO12.
DISTRETTO12 takes great care of its products so that the items will be shipped correctly and completely; If you unexpectedly receive incomplete or damaged products, please contact DISTRETTO12 immediately.
The expected delivery dates may vary due to the measures taken by the Italian Government for the Covid-29 emergency.
DISTRETTO12 does the utmost to display its products on its website as accurately and completely as possible; However due to the nature of the products offered, there may be differences (e.g. colour differences) between the image of the products on the website and the product delivered to you.
If the delivered product is not like the product pictured on the website, you can use your right of withdrawal as described in the “Returns” paragraph of these conditions.
Obviously, the products of DISTRETTO12 selection meet the required quality standards; However we must point out that these products have been designed inspired mainly by their aesthetic quality and not by the purpose of their optimal life span, practical utility or ease of use.
The products offered on the webstore, such as clothing and accessories are naturally subject to wear. The life span of an item also depends on the material from which it is made of, the frequency of use and the level of care.
DISTRETTO12 products are made of the materials stated on the webstore; For optimal lifespan and to maintain quality, it is important to follow the washing instructions.
If for any reason you are not satisfied with the product you have purchased, you have the right, within fourteen days from the receipt of the delivery, without giving any reason, to terminate the contract regarding the purchased item.
Upon termination of the contract for a product received, the recipient is obliged to return the product as soon as possible, however no later than fourteen days from the receipt at the following address:
DISTRETTO12 – GRUPPO Y.L. srl
Via S. Leonardo da Porto Maurizio 37/1 – 37/ 2
59100 Prato – Italy
The shipping costs for returning the product to DISTRETTO12 are at your expense.
In the event of termination, DISTRETTO12 will return the amount paid for the product immediately and, in any case, no later than the fourteenth day from receipt of the notification of the request for termination of the contract. In any case, not before DISTRETTO12 has received the returned product in question or upon receipt of a document certifying and proving the return of the item.
If a product, through your actions, has been damaged, washed, stained or shows signs of use that demonstrate that you have used the product more continuously than allowed, you are responsible for the decrease of the value of the product caused by you. DISTRETTO12 will deduct this decrease of value from the amount that should be refunded.
The execution of the services can be suspended in the event of a fortuitous event or force majeure that prevents or delays its execution.
DISTRETTO12 – GRUPPO Y.L. srl will in any case be exempt from any liability in the event of delays or breakdowns caused by circumstances beyond its control.
DISTRETTO12 – GRUPPO Y.L. srl except for the foregoing directions, in case of delay, it will carry out the obligations assumed as soon as reasonably possible.
In the event that the suspension of the service lasts longer than 15 days, the User will have the option to cancel the order placed and will be refunded of the amount already paid.
Changes to these conditions
If DISTRETTO12 decides to modify these conditions, they will be publish them on its website.
COMMUNICATIONS, CONTACTS AND COMPLAINTS
DISTRETTO12 undertakes to provide only the highest possible quality as regard as products and services. However, if you have any complaints, please send us a detailed e-mail to the following address: INFO@DISTRETTO12.COM
Applicable law and competent court, dispute resolution
These General Conditions of Sale are governed by the directions of the Civil Code, by Italian laws as well as by the consumer protection rules (Legislative Decree no. 206 of 6 September 2005), except in the case of greater damage, discipline applicable to the consumer in his country of residence.
In case of disputes arising from the interpretation, validity and / or execution of these general conditions of sale, the exclusive jurisdiction will be Italian and the mandatory territorial jurisdiction will be that of the Court of Prato, Italy.